Version dated 25 October 2026. This policy explains how Avers Express processes the personal data of website visitors and people requesting a consultation.
Websites covered by this policy
This policy covers interavers.com, education.interavers.com, property.interavers.com, work.interavers.com, info.interavers.com and the study-china.info.interavers.com landing page. They operate under the Avers Express brand and accept enquiries about education, work, property and consultations.
The personal data controller is Товариство з обмеженою відповідальністю «Фірма „Аверс-Експрес ЛТД“» (the Ukrainian limited liability company operating under the Avers Express brand), Ukrainian company registration code (EDRPOU) 23544978. Registered address: office 503, 3 Dmytra Koriaka Street, Poltava, 36000, Ukraine.
Contact office: office 517, 3 Dmytra Koriaka Street, Poltava, Ukraine. For personal data requests and questions about this policy, email [email protected], using “Personal data” as the subject and identifying the website concerned. This address is for privacy matters; consultation addresses are listed below.
Information we receive
When you submit a form, we receive the fields you complete: your name, email address, telephone number, message and any other information requested by that particular form. Required fields are identified in the form. Without the contact details needed to respond, we cannot answer your enquiry.
The enquiry also records its date, language, source page and form, consent record, handling status and email delivery status. If the page address includes UTM campaign parameters or Google, Meta or Microsoft click identifiers, these may be saved with the enquiry to identify its source.
The server and security services may process your IP address, browser information, request time and requested address. The form rate limiter uses a short-lived protective identifier derived from the IP address. Do not use the general form to send passwords, bank card details, passport copies or medical documents.
Why the information is used
We use enquiries to reply, route the request to the relevant team, clarify your requirements and arrange a consultation. The consent checkbox concerns contacting you about that enquiry. It does not subscribe you to advertising emails or provide consent to all third-party cookies.
Handling a voluntary enquiry relies on your agreement to the relevant contact; where you ask us to prepare a service or contract, steps taken at your request before entering a contract may also provide a basis. Technical protection prevents spam and unauthorised access; its legal basis and balance with your rights must be determined under the applicable law.
The form passes your request to a team; it does not decide on admission, employment or a property purchase. Automated checks can reject a suspicious submission. If this affects your enquiry, please contact us by email.
Storage and recipients
Your enquiry is saved in a private website journal and emailed to the responsible team. Administrators of the relevant site can access its journal; network administrators have technical access. Redo provides the website hosting and mail service.
Enquiries from education.interavers.com and the “Students in China” landing page are sent to [email protected] and are therefore also processed through Gmail. Company, work, property and general info enquiries are sent to [email protected]. Outgoing notifications use the interavers.com mail server.
Submitting a general form does not itself submit documents to a university, employer, property owner or public authority. If a later service requires that disclosure, its recipients, information and legal basis need to be established separately.
Retention
The backup schedule on Redo provides for a daily database copy retaining 7 versions and a weekly full copy retaining 2 versions. These copies are for website recovery; a separate offsite destination has not yet been selected.
A standard enquiry retention period has not yet been approved, and automatic deletion is not currently applied. An enquiry may remain in the website journal, mailbox and backups.
You can ask us to review, correct or delete your information by contacting us. Removing a record from the website journal does not automatically remove it from mailboxes or backups; those locations require separate review. Legal retention duties and the protection of legal rights may affect how a request is handled.
Cookies, security and external services
Wordfence Live Traffic records security-related events only, including logins, attempted logins and blocked requests. Records may include the IP address, time, requested URL and browser details. Live Traffic is configured for 7 days and up to 2,000 records, with scheduled cleanup. These limits do not set retention periods for other security logs or enquiries.
Technical cookies may be used for account sign-in and security features. Google reCAPTCHA is connected to forms on the main website; the hosting service may also display a sign-in challenge. These checks process technical signals to distinguish ordinary requests from automated activity.
The five main websites use Cloudflare to deliver and protect web traffic. The current study-china.info.interavers.com landing page is served directly by the hosting provider. The relevant providers may process technical information associated with network requests.
Google Maps is embedded on the company and education contact pages. When a browser loads a map, it connects to Google, which may receive the IP address and browser information and use its own cookies. A map may load while you view the page, before you click it.
Links to YouTube, Facebook, Instagram and other external websites open services with their own data practices. Where an individual article contains an embedded external player, connecting to its provider may also occur when that content loads.
You can remove or restrict cookies in your browser settings, although this may affect sign-in or other functions. Saving a campaign parameter with an enquiry does not mean that an advertising pixel runs on every page.
Processing in other countries
Gmail, Google Maps, reCAPTCHA, Cloudflare and other external services may process information outside Ukraine or your country of residence. The countries, contractual recipients and applicable transfer safeguards are being confirmed with the service providers.
Your rights and requests
Under the applicable law, you can ask what personal data is processed, request access, seek correction or deletion and withdraw consent. Where the law provides, you may also object, request restricted processing or data portability. Withdrawing consent does not invalidate earlier lawful processing.
Email [email protected] with the website, approximate enquiry date and the action you request. We may need to verify your identity to locate the enquiry and prevent unauthorised access. Please do not send a passport copy with your first message.
If you believe your rights have been infringed, you may contact the competent data protection authority. In Ukraine this is the Ukrainian Parliament Commissioner for Human Rights; where GDPR applies, you may contact the relevant EEA supervisory authority.
Children, testimonials and photographs
If an enquiry concerns a child, a parent or legal representative should preferably complete the form. The representative’s contact details and a brief description are sufficient for a general enquiry; please avoid unnecessary information about the child. Document collection and permissions needed for a particular service are arranged separately.
The websites publish testimonials, names, photographs and materials, including material transferred from the previous Avers Express website. If material concerns you and you would like it corrected or removed, send the relevant page address. Submitting a consultation enquiry does not authorise its publication as a testimonial.
Policy updates
We update this policy when website operation or data-handling arrangements change. The version date appears at the top of the page. Merely visiting a website does not replace separate consent where consent is required.